game demo Platform Privacy Notice
This page describes what we collect when you use game demo and how we keep that data protected. We at game demo take your privacy seriously. We collect only the information needed to verify your identity, process your payments, and deliver our sportsbook, live-dealer, and slot services.
Our platform operates across Indonesia, serving users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. We accept payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Each payment method requires different data — your e-wallet account details or your bank account number — to complete transactions.
We do not sell your data to third parties. We share information only with payment processors, identity-verification services, and legal authorities when required by law. This notice explains our practices in plain language.
What we collect on game demo
Account information
When you create an account on game demo, we ask for your email address and phone number. We use these to send you account notifications, payment confirmations, and support messages. We also collect your name, date of birth, and national ID number for identity verification. Indonesian financial regulations require us to verify your identity before processing deposits.
Payment data
We collect payment information to process your deposits and withdrawals. For e-wallet payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), we store your wallet account identifier. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we store your virtual-account number and linked bank account details. We do not store your full credit-card numbers or e-wallet passwords. Payment processors handle sensitive financial data on our behalf.
Activity data
We record your activity on game demo — which sportsbook markets you view, which live-dealer tables you join, which slot games you play, and the outcomes of your activity. We use this data to calculate your balance, settle your markets, and detect fraud. We also use activity data to improve our platform and understand which games and tournaments are most popular.
Device and location data
We collect information about the device you use to access game demo — your browser type, operating system, and IP address. We use this to detect fraud, prevent unauthorized access, and ensure our platform works across different devices. We may infer your approximate location from your IP address to verify that you are in a jurisdiction where our services are available.
Cookies and tracking
We use cookies to keep you logged in and to remember your preferences on game demo. Cookies are small files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them). We do not use cookies to track you across other websites.
Our game demo data practices
How we use your data
We use your data for the following purposes:
- To verify your identity and comply with Indonesian financial regulations.
- To process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.
- To calculate your account balance and settle your sportsbook, live-dealer, and slot activity.
- To detect and prevent fraud, money laundering, and unauthorized access.
- To send you account notifications, payment confirmations, and support responses.
- To improve our platform and understand user behavior.
- To comply with legal requests from Indonesian authorities.
Third-party processors
We share your data with third parties only when necessary to deliver our services. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process transactions. Our identity-verification service receives your name, date of birth, and ID number to confirm your identity. Our hosting provider stores our servers, which may sit outside Indonesia. We do not share your data with marketing companies, data brokers, or advertisers.
- Data retention
- We keep your account data for as long as your account is active. After you close your account, we retain data for seven years to comply with financial regulations.
- Data security
- We use encryption to protect your data in transit and at rest. We limit access to your data to employees who need it to perform their jobs.
- Your rights
- You can request access to your data, correct inaccurate information, or request deletion. Contact our support team to exercise these rights.
Legal obligations
We may disclose your data to Indonesian law-enforcement agencies, financial regulators, or courts if required by law. We will not disclose your data to third parties without your consent, except as required by law or to deliver our services.
Changes to this notice
We may update this privacy notice from time to time. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of game demo after changes take effect means you accept the updated notice.
Contact game demo
If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We respond to privacy requests within 14 business days. You can also contact the Indonesian Personal Data Protection Authority if you believe we have violated your privacy rights.